Frequently Asked Questions
How Do You Download the Free Ebooks?
Click on the “Download Now” Button and fill in your name and email address and click submit. Click the blue link on the confirmation page to download the PDF file. You will also receive an email with a link. If you have any trouble downloading, please email me at email@example.com.
How Long Are The Free Downloads Available?
Once you download the ebooks, they are yours to keep forever. However, be sure to download as soon as you can as the content may be updated or changed. Once it’s deleted from the site it will no longer be available to download.
How Do I Track My Order?
You will receive an email with your tracking number once your order ships.
How Much is Shipping?
We offer a flat rate fee of $6.95 for US orders. Free shipping is offered if you spend over $99.00. We occasionally offer free shipping promotions.
Do You Ship Internationally?
We’re currently shipping in the US only but plan to offer international shipping in the future.
What is Your Return Policy?
You may return unused and unopened products within 2 weeks of receiving your order. Sale items are final and not returnable. Customers are responsible for shipping their items back. Please email firstname.lastname@example.org for return instructions.
What Happens if My Order is Lost?
If your order is lost, please email jennifer@holistichealer shop. We will file a claim with the carrier on your behalf. Please do not file a chargeback as this will ban you from any future orders with our company.
Who Should I Reach Out to If I Have a Concern?
Please email email@example.com with questions or concerns.